The Virant Group, Inc. is committed to user privacy in our products and services. This policy outlines our online information handling practices and the choices you can make about the way in which your information is collected and used.
Our websites allow you to order products, submit technical support information and register to receive newsletters and product mailings. The Virant Group, Inc. collects the following types of personal information: company name, contact name, business and shipping addresses, e-mail address, phone and facsimile numbers, billing information, and technical support information. The Virant Group, Inc. may also collect information to better identify your business needs.
We may include survey forms on our website asking users for feedback on our sales and support services. We use responses from the surveys to better understand our customer's needs and improve our support to them. Customer participation in follow-up surveys is always voluntary and information obtained is never disclosed to companies or individuals outside of The Virant Group, Inc.
We use the information you provide when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive, for delivery notification (if applicable), to send an email confirmation on online orders and to send notices regarding rate changes and software version upgrades. Email addresses are never shared with outside parties.
We use technical support information to contact you directly to resolve a technical support incident. Information collected by our technical support staff is not used for any other purpose and is not shared with outside parties except to the extent necessary to resolve the support incident.
You can choose to receive our newsletter as well as notices regarding updates on new products and services. You will always be given an opportunity to opt-out or discontinue receipt of future notices.
Information collected online by The Virant Group, Inc. is for internal use only and is not shared with any third party not affiliated with the transaction, except as required by law or as necessary to provide services to the customer.
The Virant Group, Inc. provides links to external websites as a convenience to the user. This privacy policy does not extend to any external sites or sites not explicitly mentioned above. We encourage you to review the privacy policies posted on these (and all) third party sites.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL encryption to protect the transmission of sensitive information online. Information security firewalls are utilized to protect against unauthorized access. Personal information is accessible only by The Virant Group, Inc. staff who have a legitimate business need for that information. All employees with access to personal information obtained through our website are also bound to adhere to this policy. Personal information is further protected by use of individual user names and passwords required to gain access to saved information.
Cookies are small text files sent to your browser from a website and stored on your computer's hard drive. Cookies are used to save data or status information about a transaction. Most browsers are set to accept cookies but users can change the setting or be alerted when cookies are being sent. Our shopping cart uses cookies to keep track of items in your cart and order status information. Users will need to accept cookies in order to successfully process an online order.
Should you have other questions or concerns about this privacy policy, please email us at info@virant.com.